No. DocuRedact is user friendly, so it can be easily utilized by anyone wishing to redact a document.
Frequently Asked Questions
The number of documents depends on the type of package subscribed to. Each package offers a different number of documents.
Yes. You can switch between packages as many times as desired.
Yes. When choosing what data to redact, write your value in the “FreeText” box and click “ADD INPUT”.
Yes. You can upload multiple documents simultaneously by dropping them into the “Upload files” or choosing them from “Browse Files”.
No, DocuRedact ensures to delete your original and redacted files promptly. After a 24-hour period, your data is securely wiped from our system. And also, you have the ability to remove files manually.
No. DocuRedact can redact various file types like: PDF, Excel (XLSX, XLS), CSV, Word (DOCX), Text (TXT), and Images (PNG, JPG, JPEG).
Yes. You can select multiple values from the list of fields and add multiple values in the “FreeText” box.
No. All redactions are non-reversible. Once redacted, no other app can unveil what's been safeguarded.
Yes. DocuRedact is fully configurable, so it can cater to various industries.
A black box or a hash mark should appear, covering all desired data, hiding the sensitive information from view.
Yes. You can upload the redacted file and apply the redaction process again to hide any other type of data.
Yes. Even though DocuRedact uses sophisticated automated technology, you should still always review your redacted document before using it.
Not only does DocuRedact have sophisticated automated redaction technology, but it is most importantly able to cater to your specific case-to-case needs. We utilize state-of-the-art AI technologies to maximize detection and redaction results.
Yes. You are free to cancel your subscription at any time.
DocuRedact accepts all major credit cards.
Yes. We encourage all to use our free trial.
Yes. We take data security seriously. We employ cutting-edge technology to fortify your files and provide an impenetrable shield against any unauthorized access.
Yes. Our sophisticated AI-powered technology ensures lightning-fast and intelligent data redaction.
Depending on the size of the file and the data getting redacted, the redaction process can take anywhere from seconds to minutes. All in all, it is a quick process.
DocuRedact can handle volumes of files up to 25mb, and they can be redacted in a matter of seconds.
DocuRedact works in three simple steps: Upload, Detect, and Redact. The first step, you upload the document. Secondly, DocuRedact detects the selected data for redaction. Finally, with OCR and AI technology, the file is automatically redacted.
With DocuRedact's cloud-based approach, your data remains secure from any potential threats, providing peace of mind in the digital realm.
We offer a customizable package plan option. Contact us for more.
For now, we are only redacting in English, but DocuRedact is always developing, so these features will be added in future versions.
No. DocuRedact utilizes intelligent AI technology that takes the context of each document into consideration to ensure a high-quality redaction. Redacting multiple files simultaneously could compromise the quality of the redaction.
Yes. DocuRedact has different methods of masking or redacting a file, which can either be a hashtag/pound sign # or a black box obscuring the data. The masking method depends on the file type you are redacting.
Yes. If the document is of poor quality, the quality of the redacted result could be affected.
You can find DocuRedact's terms of service on our website at https://docuredact.com/terms.
You can find DocuRedact's privacy policy on our website at https://docuredact.com/privacyPolicy.
All that’s required to use DocuRedact is an internet connection. Fast and accurate redaction can be yours with a simple click of a button.
Yes. In order to not get recharged for a monthly or annual subscription, the subscription must be canceled before the monthly or annual renewal date.
Your profile remains on DocuRedact even after canceling your subscription, and you can resubscribe at any time.
You can get in touch with DocuRedact support by contacting us on our website at https://docuredact.com/contact or by sending an email to info@silverpyramids.com.
You can cancel your subscription on our website at https://docuredact.com under “Current Subscription >> Cancel subscription”.
Yes. The maximum file size you can upload is 25mb.
The number of files you can upload depends on the remaining quota you have. You can upload files equal to the number of remaining quotas you have plus 5 files all at once.
Uploading can take anywhere from a couple of seconds to a couple of minutes. It all depends on the number of files and their sizes and your internet connection.
Yes, you can delete your DocuRedact account on our website at https://docuredact.com under “My Profile >> Delete account”.
You can change your profile password on our website at https://docuredact.com on “Change Password” by clicking “Send Email To Change Password”. You will receive an email with step-by-step instructions to reset your password.
You can change your avatar on our website at https://docuredact.com. Go to the “My Profile” page and click on “Change Avatar,” the pencil Icon.
Yes, you also have the option to redact images.
Yes, You can fully access our mobile-friendly website from your phone and redact files as easy as using the website. And soon, a mobile app will be available.
DocuRedact offers automated redaction over manual redaction since automated redaction is faster and has a higher accuracy rate over manual redaction. We only want to offer our clients the best.
DocuRedact is compatible with all major browsers like; Chrome, Microsoft Edge, and Safari to name a few.
You can redact various formats of images (JPG, JPEG, and PNG) and all up to 25mb. Image low quality might affect the redaction result.